Frequently Asked Questions

Everything you need to know about our minimalist footwear.

How do Lems shoes differ from traditional footwear?

Lems are designed with a wide toe box and a zero-drop or low-drop platform to mimic the natural shape of the human foot, promoting better balance and alignment.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn shoes in their original packaging. Exchanges are free, while returns for a refund may incur a small restocking fee.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

How do I find the right size for my feet?

We recommend checking our specific size guide for each model. Generally, we suggest leaving about a thumb's width of space in front of your toes for the best fit.

Are Lems shoes vegan-friendly?

Many of our most popular styles are 100% vegan. You can filter our shop by 'Vegan' to see all models made without animal products.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through Shop Pay.